Community Engagement

Through partnerships, we pledged to provide opportunities for the community to engage and provide feedback on actions outlined in the Community Letter, as well as to offer ideas for future work and partnerships.

Conversations led by the Charlotte-Mecklenburg Community Relations Committee (CRC) and the Community Building Initiative allowed the community to have open and honest dialogue about events that occurred in Charlotte and across the county in a safe space.

Key Accomplishments/Milestones

  • CRC also facilitated 146 different types of engagement opportunities that span city departments and employees, council district meetings and town halls, community organization meetings, faith organization meetings, university meetings, advisory council meetings, neighborhood association meetings, conferences, expungement clinics, panel discussions, task force meetings, radio and news conferences, public schools events and training opportunities.
  • CRC helps lead important diversity outreach efforts such as outreach with Charlotte Uprising, Heal Charlotte, Latin American Coalition, Nuevo Dia Cultural Connectors, Refugee Support Services, Soy Latino Como Tu, Be the Change/Marcando la Diferencia.
  • CRC also facilitated important community conversations regarding protest activity on Latrobe Drive and discussed the change in the Extraordinary Events ordinance for public input.

Other Community Relations Committee Efforts

  • CRC hired CMPD Community Coordinators to provide specialized services responding to families of crime victims in conjunction with CMPD’s homicide support teams, individuals and groups, support for activities of CMPD, maintaining contact with special interest and community groups, identifying community needs and resources to meet those needs, and resolution of citizen’s complaints of inadequate services or unfair treatment by police.
  • CRC processed 1,756 referrals for mediation; mediated 1,173 cases with a 83 percent success rate; saved the local criminal justice system $234,600 and 2,346 hours of court time.
  • CRC provided Habitat for Humanity Conflict Resolution Training to future homeowners and family members.
  • CRC offered city services training in Spanish with NBS and Latin American Coalition.
  • CRC developed and produced Fair Housing brochures in multiple languages; Hmong, Vietnamese, French, and Arabic.
  • CRC worked with CMS Community Partnerships to host a Latino Youth
    Education Summit with 175 high school students.

Through city government’s Take 10 Part 2 Initiative, a group of city employees and residents had conversations with community members about the Community Letter and how to make Charlotte a better community. With a goal of 10,000 one-on-one conversations, the city sought to better understand what the items outlined in the Community Letter really mean to people, how they touch them personally and what other ideas the public has to make Charlotte a better place for all.

Key Accomplishments/Milestones

Civic Leadership Academy (CLA) Training on Community Letter

  • 250+ applicants; 35 accepted, 34 participants graduated.
  • 94 percent of graduates indicated confidence in understanding and utilizing city government.
  • 97 percent of graduates indicated that the program equipped them to take action on an issue they consider important.

Take 10, Part 2

  • Ambassadors received the Community Letter and information in order to have conversations with residents about the letter.
  • 7,865 conversations have been conducted, which includes:
    • 5,685 phone conversations conducted with residents who called into 311 with service requests.
    • 1,806 face-to-face conversations conducted by employees from across the city.
    • 34 civic leaders from diverse communities attended training and held 282 face to face conversations with friends, family and people outside of participants’ social circles.
    • High school Students conducted 92 conversations and counting!

Pop Up Events

  • Take 10 Part 2 ambassadors from the Youth Council, Civic Leadership Academy and city staff popped up at meetings including, the Eastland Rising event, Rotary Clubs, Cotswold Farmers Markets, Tuesday Morning Breakfast Club, Community Investment Plan public meetings.
  • Ambassadors also visited transit stations, the Gov Porch in front of the Charlotte Mecklenburg Government Center, alongside CIP public meetings, at the Eastland Rising event, among others.
City employee engaging resident in a "Take 10" conversation.

Start typing and press Enter to search

Shopping Cart